Kidivo
is a brand of Swarup Enterprises, 157, Juni Kasera Bakhal, Khajuri Bazar,
Indore, M.P. 452002, When you visit our website or buy something from our
store, you agree to terms set out in this agreement. We reserve the right to
change terms set in this agreement.
General Conditions
You
may not use our products to conduct any illegal or unauthorized activity that
violates laws in your jurisdiction.
You
may not reproduce, copy, or resell our product, marketing, copywriting, images,
video and packaging.
We
reserve the right to refuse orders you place with us. This could be due to
limited inventory, lack of logistics support in your location or payment issues
raised from our payment gateway providers.
You
agree to provide current, complete and accurate purchase and account
information for all purchases made at our store.
Pricing
We
price our products with a lot of thought and rarely change them. On occasions
when we need to, we reserve the right to update our product prices and
discontinue them based on our own discretion. When we update a product’s price,
this website will clearly reflect the current price of the product.
Discontinued products may no longer appear on the website.
Warranty and Returns
We
offer product exchanges and returns within 7 calendar days from the date of
purchase. We do not accept cancellations once an order is shipped. No return or
Exchange will be done if initiated after the 7th day of delivery.
A
return order is ineligible for exchange or refund if it is initiated beyond the
7th calendar day after received, or if the product is used or returned without
original packaging. If we receive an in-bound shipment for an ineligible
return, goods will be recycled or discarded without notice. No exchanges or
refunds will be applicable and an additional service fee may be charged. If you
send an unauthorized in-bound shipment, we will be unable to serve you in the
future.
If
you discover a manufacturing defect with a product you bought from our store,
please send us an email at kidivoproducts@gmail.com from the email you placed
the order with. As a small business, we cannot sustain and accept standard and
defective product requests beyond 7 calendar days.
Third-party websites
Certain
content on our store may link to third-party websites like Instagram, Twitter
and Facebook that are not affiliated with us. Please review carefully the
third-party’s policies and practices and make sure you understand them before
you engage in any transaction.
Governing Law
These
Terms of Service shall be governed by and construed in accordance with the laws
of India and be subjected to the jurisprudence of the courts in Indore.
Hosting
We
host the website and backend systems on reliable, well tested, cloud
infrastructure that is regularly monitored and backed up. All traffic between
your browser and our servers is sent over HTTPS.
Collecting Data
When
you buy a product from us, we store your name, address, contact and purchase
information. We may use this information to fulfil your order, occasionally
send you marketing email, and improve the user experience.
Sharing Data
We
may share your personal information when required by law to do so or to protect
our rights if our Terms of Service are suspected to be violated.
Payments
All
payments on our website are made on Cashfree payment gateway. We never store
your payment credentials on our servers. Credit card information is collected
by Cashfree who adheres to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa,
MasterCard, American Express and Discover.
Third-Party Services
We
may use third-party services for shipping, analytics, payment gateways and
social media. Such providers have their own terms and privacy policies. For
these providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled by
these providers.
Contact Information
You
can contact us by clicking https://www.kidivo.in/pages/contact-us.
Or
Kidivo
Swarup
Enterprises
157,
Juni Kasera Bakhal,
Khajuri
Bazar,
Indore
M.P.
452002
kidivoproducts@gmail.com
+91-6268061574